Customer Service Opening Times
Monday: 10am-5pm
Tuesday: 10am-5pm
Wednesday: 10am-5pm
Thursday: 10am-5pm
Friday: 10am-5pm
Saturday: Closed
Sunday: Closed
Order Status
orders@jilbayaclothing.com or track your order here.
Sizing and Product Info
products@jilbayaclothing.com
Start a Return
returns@jilbayaclothing.com or visit our returns centre.
Frequently asked questions
Is your question not listed? View all FAQs
Where is your store located
We primarily operate as an online fashion store, which means you can shop with us from anywhere with an internet connection. We don't have a physical store location at the moment.
How can I place an order?
Placing an order is easy! Simply browse our website, select the items you love, choose the appropriate size and color, and add them to your cart. Once you're done shopping, proceed to the checkout page to complete your order.
What payment methods do you accept?
We accept major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay, for a seamless and secure checkout experience.
Our Office Headquarters
71 -75 Shelton Street, London WC2H 9JQ
Please note: Our office address is not for returns. Use the return address provided to you.